During every appointment, whether it’s virtual or in-person, you will use the Jane app. This platform is not only secure and encrypted, but it also complies with all Canadian privacy regulations and laws. For further information, please visit this link. Any payments or communication outside of scheduled appointments (emails are not considered private) should be conducted directly through Jane.

PRIVACY: **Registered psychotherapists are subject to a strict law, regulation, and professional practice standard when communicating through technology. According to the College of Registered Psychotherapists, they have a duty to protect their clients’ personal health information. 

VIRTUAL SERVICES: For virtual tele-mental health and parent consultations, it’s recommended that you choose a quiet, distraction-free space so that you can get the most out of your time. In general, if you can watch Netflix, you should be able to do an online session.